Before creating GTH Solutions I was the HR/Operations Director (shareholder) with Lifetime Health and Fitness (www.lifetimehf.co.uk).
I formed part of the strategic Board and operational team that directed the business through extensive growth and many successes.
My background before this was working for some of the largest leisure companies in the world, TUI and The Tussauds Group being two of the largest.
I believe people management is enabling people so they can perform better! An organisation can spend a lot of time and money identifying what it can’t do but at some point it has to commit to a solution that enables performance.
Im one of the very rare people that can use emotional intelligence, qualification (CIPD qualified), experience (over 20 years) and corporate strategy to work with people and drive performance to impact profit and I love it!!
A good company can so easily fail when it doesn’t focus on culture, behavior and people management.
‘We don’t want people to fail’ (Gerwyn House; Guardian Educational Supplement March 2009; Access all Areas supporting Lifetime to win the BECTA Next Generation Learning Award).
Sectors I have enabled success in:
- Leisure / visitor attractions
- Fitness
- Retail
- Training and development
- Work based learning sectors
- Overseas operations
- Recruitment
- Education
Ger Headline Statistics:
Directed a company through 300% growth in less than two years which experienced a 139% staffing increase in less than eighteen months and a turnover go from 4 million to 10 million.
Achieved Investors in People (three times).
Achieved a Grade 2 at Ofsted audit.
Hit company profit targets during all Directorship roles.
Recruited, trained and coached insustry leaders.
Implemented HR process and policy to manage personnel, quality, drive performance and focus on achieving company profit.
Directed a flagship visitor attraction achieving commercial and service targets.
Within the Tussauds Group: Theme Park and Hotel operations, predominantly delivering the Tussauds experience achieving customer service quality targets for the Alton Towers attraction consistently and driving secondary spend.
